For best results, please pick up clothes, toys, etc. before the cleaning service. If clutter is present, we will do out best to clean around it.
We prefer to use your vacuum to prevent cross-contamination from other cleanings, but we will always have a vacuum on-hand should it be needed.
We do not climb higher than a 2-step ladder. Higher items will only be dusted w/ an extension duster we cannot move furniture, but we will try to reach any visible places either by hand or with an extension duster. Most homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.
We do not clean blood, urine or feces (human or animal).
We cannot guarantee the results of blind cleaning. Excessive build-up may require multiple visits.